FAQ
Main »» CellMate™ Reports
| I'm NOT a practitioner, but would like to get your lab reports. How can I do this? |
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| Call Direct Laboratory Services at 1-800-908-0000 and ask them about direct access testing. You may also call us for a referral to a practitioner in your area. If you have a practitioner in mind, who you feel would be interested in our reports, contact us and we'll be happy to send our information directly to them. |
| I'm a practitioner and would like to start using your reports. What's the best way to get started? |
| Give us a call or email with your name, specialty, address and phone. We'll immediately send an information packet and pricing information out to you. |
| I already do standard blood lab-work in my practice. Can you generate a report from that? |
| Yes. However in order for it to be as comprehensive as possible, we like to have the following results represented: A/G Ratio Albumin Alkaline Phosphatase Anion Gap B.U.N. B.U.N./Creatinine Ratio Basophil Count Basophils Bilirubin, Total Calcium Calcium/Phosphorus Ratio Chloride Cholesterol CO2 Creatinine Eosinophil Count Eosinophils Free T4 Index GGT Globulin Glucose HDL-Cholesterol Hematocrit Hemoglobin Iron, Total LDH LDL Lymphocyte Count Lymphocytes MCH MCHC MCV Monocyte Count Monocytes Neutrophil Count Neutrophils Phosphorus Potassium Protein, Total R.B.C. sGOT sGPT Sodium T-3 Uptake Thyroxine (T4) Triglycerides Ultra-Sensitive TSH Uric Acid W.B.C. |
| What tests do you offer, or can you generate reports for? |
| Our standard, and most common ones are: Comprehensive blood, Amino Acid, Organic Acids, Minerals/Toxins, and Food Allergies. It is possible to have lab work performed for other tests, but our report would not contain the medical research for these tests. |
| Can I add-on other items, such as Blood-Type, Ferritin, CRP, etc.. to the Comprehensive Blood Chemistry labs? |
| Certainly. Please call ahead for pricing on extra tests. |
| How long will it take to get the reports back from you? |
| Once we have the lab results (faxed, or direct from the lab), we will enter them and generate a report within 72 hours. We can then email, fax or mail our report. Delivery time is determined by the method used. We may be able to expedite delivery if needed. |
| Great, but how long does it take to get the result from the lab once we perform the draw and send in our samples? |
| We should have the Comprehensive Blood results from the lab 2 days after the draw (one day in transit, and one day for analysis at the lab). Amino Acids, Organic Acids, Minerals/Toxins and Allergy results can take up to 4 weeks to complete, though in most cases the results are ready in 2 weeks or less. |
| Where do you get the information for your reports? |
| We use the same reference material you study, and use in your practice, all from peer-reviewed medical texts and journals. A small sample of references can be found listed at the end of the Foundational Model for Laboratory Testing and Optimal Wellnessdocument in our downloads area. |
| Do you accept Insurance? |
| No, we don't accept insurance as payment, however we can generate an insurance statement which the patient/individual may submit to their insurance company. As a practitioner, you may also include the lab information in your "super bill" for coverage. |
| How much will the insurance company pay if a statement is sent in by the patient? |
| Every company is different, and there are no simple answers. We've heard of 0% coverage 100% coverage, though typically it will fall toward the middle (40%-60%). |
| I'm a practitioner, and want to ask about the results in your report. What's the best way to do that? |
| Email or call us, and we'll either answer your questions on the spot, or schedule an appointment for you to call us back. |
| I'm an individual/patient and I have questions about a report I got through my practitioner. Can you answer my questions? |
| It depends on the questions. We can not, and will not, answer any questions where the answer may be construed as a medical recommendation. For 99% of the questions, you should contact your health care practitioner. |
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